What is your UK mainland delivery charges?
Our Basic delivery charge is a basic 3.99 per order
What is your international delivery charges?
Our international charges varies from countries and world Zone 1 and 2 as directed by royal mail price indice. the basic price indice are shown bellow
note that royal mail will charge £1.44 for each added kg. We trove to
be transparent and follow the royal mail indices price. Royal mail price
indices changes will also affect our delivery prices. The changes will
reflect on the basket when choosing posting options.
How my delivery is done?
the goods are paid for and a confirmation email has been sent to you,
then the process of delivery will start immediately.
NORMAL we estimate the delivery time within the
UK mainland up to 7 days
Eire approximately 12 days
Europe approximately 12 days
Canada Approximately 14 days
USA Approximately 14 days
Elsewhere up to 28 days
good will be deliver by airmail for international customers. UK
mainland will received their goods via normal royal mail delivery
process applicable. Usually tracked and signed for.
Do you do special delivery?
this option will be listed on your shopping card. If you wish to chose
this option you can do so. Please note that special delivery is subject
- If you purchase an item before 9 am or by 9 am on Monday to Thursday, your delivery will arrive the next day by 1pm as guarantee.
- Any purchase made on Friday will be delivered on Monday
instead. But you do have another option to chose the special delivery
guarantee by Saturday 1pm. If you do so. A higher postage price will be applied
Can you deliver my purchase to a different address?
Yes just enter the address you wish your good to be sent to and we will delivered.
Can you send and item as gift?
we will send your item as a gift providing that you select the give
option. An addition fee will be added to cover our overhead on gift
packaging. Add £1.50
What will happen if my good is held by the customs agency?
have not had a situation where a client had an item held by custom. If
that is the case then you the customer will be responsible to pay all
fees payable to the custom. Normally such fees may be required when you
live outside of the EU
What if I don't receive my item?
all packages will be sent to you ether signed for or traceable. If you
have not receive your item within the time limit allocated to your area,
Please go to the royal mail tracking page and enter the tracking
number given to you. If you still fail to locate the item please
contact us immediately at firstname.lastname@example.org